Questions, answered
Here to help.
A few useful answers about choosing, wearing, and ordering your jewellery.
What is micro-gold jewellery?+
It is fashion jewellery created to offer a premium gold-like appearance at a more accessible price.
Where can I see my order?+
Sign in to your House of Basera account for your saved details. Order confirmation and fulfilment are handled securely through Shopify.
How should I care for my jewellery?+
Keep it dry, avoid direct contact with perfume or lotion, and store pieces separately in a dry place.
How can I ask about a product?+
Use our Contact page or message House of Basera on Instagram before ordering.